Reference

Privacy Policy for air186 Accounts

air186 Privacy Policy explains what we collect when you open an account, connect DANA, OVO, GoPay or QRIS, and use the lobby on your phone or desktop.

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air186 Privacy Policy for air186 Accounts
CONTACT ROUTES

Where To Ask About Your Data

A clear contact route matters when a name, phone number or wallet reference needs attention.

Account access If you cannot reach your account, use the support path attached to the login area and explain whether the issue concerns phone verification, a device record or a privacy request. We can use the account identifier you provide to locate the relevant record without asking for your wallet PIN.
Wallet reference For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment reference and date rather than secret wallet credentials. We check the status trail connected to your account and explain what data we hold or what correction we can process.
Privacy request To request a copy, correction or removal of eligible personal data, send the request through our account support route. Tell us which record is involved and how we can verify account ownership. We may ask for an account step before changing or disclosing personal data.
DATA PRACTICE

Six Ways We Handle Account Data

Our privacy process follows the way you actually use the service: account creation, phone verification, mobile sign-in, wallet status checks and requests for help.

Account opening

When you open an account, we collect the details needed to create and maintain it, such as your contact information and verification status. We use these records to connect your casino and local-wallet access, answer account requests and identify the correct profile.

Phone verification

Phone verification happens before account access so we can link a sign-in event to the right account. We retain the verification result and related security events, not a wallet PIN. If your number changes, ask support to explain the correction steps.

Payment references

DANA, OVO, GoPay and QRIS may provide a reference, amount and status for reconciliation. Bank transfer and virtual account records serve the same purpose. We use these details to match receipts and investigate a stalled status, without requesting secret payment credentials.

Device signals

A phone or desktop session can create records such as browser type, device information, login time and security events. These signals help us protect your account and diagnose a mobile path from login to lobby. They are not a substitute for your account details.

Cookies

Cookies and similar storage can remember session settings, support account access and help us understand technical errors. You can manage cookies through your browser controls, although refusing some storage may affect sign-in or the way a page remembers your selected settings.

Retention and changes

We keep personal data only while it supports account operation, payment reconciliation, security checks or a legal record. To ask what remains, request a correction or seek removal where available, contact us through account support and complete the ownership check we provide.

Privacy Policy Questions From Indonesia

These answers address the privacy searches we hear most often before account access. They explain the records connected with local wallets, mobile sign-in, cookies, payment checks and requests made through support. If your situation is not covered, use the account route and describe the specific record you want us to locate.

The air186 Privacy Policy covers account details, phone verification, device and login signals, cookies, payment references and support requests. It also explains why we use those records, how retention works and how you can ask for access, correction or removal where available.

Yes. Our Privacy Policy covers the payment references and status information connected with DANA, OVO, GoPay and QRIS. We use those records to match a transaction to your account and check a receipt. We do not need your wallet PIN for that process.

We may collect your account details, phone verification result, browser or device type, login time and security events. These records help us connect you to the correct account and investigate access problems. We also record relevant support details when you ask us to locate data.

Use the account support route and state whether you want a copy, correction or eligible removal. Include the account identifier and the record involved, such as a phone number or payment reference. We may ask you to complete an ownership check before responding.

The Privacy Policy covers cookies and similar storage used to keep a session active, remember settings and diagnose technical faults. Your browser controls can manage them. If you refuse required storage, login or the mobile path from account access to the lobby may not work as expected.

We retain payment references, receipt checks and related account records while they are needed for reconciliation, security, account support or a legal record. The period can differ by record type. Ask support what data remains for your account and whether a change is available.

Yes. Account access and our handling of eligibility signals depends on local law. If you are in Indonesia, we may use relevant location or account checks before access. Where local law permits, you can contact support to ask how a specific privacy request is handled.

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